Frequently Asked Questions

We’ll set up an appointment to come visit and review the windows that you’d like treatments on. We’ll bring samples to show you various options, fabrics, colors, operating systems, etc. At this time we’ll also review and measure each window so we can provide a custom fit. Once this visit is complete, we’ll provide an estimate in 1-2 business days.

No we don’t. We bring samples of our products so we can discuss options and see how the treatments would look and operate in the only place that’s really important…your home! If you see products in a showroom, you still have to meet at home to finalize everything…so why not start there?

In general, faux wood blinds are the least expensive. Many companies make faux wood blinds, so there is a lot of competition which keeps the price lower and makes them relatively easy to get.

Yes. All of our manufacturers provide some sort of warranty and most have what’s called a “limited lifetime warranty”. Copies of the warranty can be provided upon request.

Our window treatments are ordered to exact specifications for material, color, width, height and operating system. That allows for the best fit, best operation and best aesthetic value for each window.

This is how the window treatments work. For instance, faux and real wood blinds can be tilted using a corded or wand operating system. Treatments can be raised with manual or cordless operating systems. Motorization can be substituted for the tilt and/or lifting systems.

The term cutdown program refers to window treatments that are mass produced to certain sizes and then cut down to the specific width needed. Producing many at a time provides a cost savings. These are the window treatments you generally see in big box retail stores.

In general, it takes 4-5 weeks to receive most window treatments after the order is placed. Some treatments, such as imported and/or specialty shutters, take longer to produce. These typically arrive in 10-12 weeks after the order is placed.

Unless specifically noted, all of our estimates include removal and disposal of old window treatments (if necessary), the new treatments, installation and all applicable taxes. Check out the memo section on our estimates for complete information.

Inside mount treatments are mounted inside the window casing. Outside mount treatments are mounted in front of the casing, generally directly to the trim. In general, inside mount is optimal, but if there is not enough room (depth) in the window casing, outside mount can be used.

We’ve spent more than 8 years ordering, installing, operating, repairing and maintaining window treatments of all kinds. Through this process we’ve found a number of reputable manufacturers and products that we feel confident in recommending. But, we are always on the lookout for better options for our customers. We feel our job is to understand the window treatment industry and provide solutions to our customers that fit their budget and provide value and ease-of–use for many years to come. The best way to do that is to stay aware of options in the market and also to not get complacent about our current offerings.

Not necessarily. For instance, you might choose a specific fabric treatment for windows in your living room and another functional, but less expensive one for the windows in your bedrooms. In general, if you have windows that share the same wall and/or or sight line (for instance, living room and dining room windows in a great room setting), you might consider using the same treatments.

This is a great question and we hear it a lot! We believe what’s most important is whether or not you as the homeowner like the treatments. We encourage our customers to get what they like…what works best for them. Although there are always trends in the industry, they are just that…trends. They will change and something different will become “the new thing” soon enough. Therefore, do what’s right for you and enjoy your window treatments now!

Window treatments made from fabric are considered some variation of light filtering or room darkening. Light filtering fabrics allow some light to penetrate, giving these shades a “glow” when the sun is behind them. Room darkening shades have fabric that is treated to be opaque, so no light shows through them. It should be noted that even though they allow some light to penetrate, light filtering fabrics can also be very private.

Depending on the installation method used, shutters can provide a good amount of insulation. If they are built around the existing window, they can be very effective at mitigating both heat and cold. Honeycomb or cellular shades provide insulating properties as well, because of the air pockets contained in each cell.